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In 2019, Bogotá was a finalist for the Cities of Service Engaged Cities Award for its user-friendly Citizen Input Data Dashboard and new mobile app to better collect citizen complaint data. The award elevates city-led strategies that most successfully engage citizens to help create and implement solutions to pressing local problems. The city created a new app and re-engineered its online complaint system to make it more citizen-friendly and easier for city staff to analyze and quickly respond to community needs.

Mayor Carlos Fernando Galán Pachón

Carlos Fernando Galán Pachón was born in Bogotá on June 4, 1977. He is the husband of Carolina; father of Julieta, 10 years old, and Juan Pablo, 4 years old; and son of Luis Carlos Galán Sarmiento and Gloria Pachón de Galán. 

His professional career began in the field of journalism. He was a correspondent for Semana magazine in Washington, editor and writer for Cambio magazine, and a journalist for El Tiempo. His journalistic work was recognized in 2007 with the National Journalism Award from the Circle of Journalists of Bogotá for his investigations into parapolitics.

His first term was in the Bogotá Council between 2008-2011. During this time he denounced irregularities in the contracting of the Samuel Moreno Mayor's Office, which uncovered the so-called Carousel of Contracting. He was twice rated as the best Councilman of Bogotá by the Concejo Cómo Vamos Project and recognized as the Most Outstanding Councilman of 2011.
In 2011, he ran for Mayor of Bogotá for the first time and obtained 13% of the vote.

He was appointed Secretary of Transparency of the Presidency of the Republic between 2012 and 2013; he led the implementation of the anti-corruption and transparency policy in Colombia.

In 2014, he was elected as a senator in Colombia. From the legislature, he led debates on land use, territorial planning and the implications of climate change on land occupation. As director of Cambio Radical, he revoked more than 300 endorsements of questioned candidates in the country. He resigned from the party in 2018.

In 2019, he again ran for Mayor of Bogotá and 1,022,874 Bogota residents supported his candidacy. 

In 2023, he again ran for Mayor for the Nuevo Liberalismo party and won with 1,499,734 votes, the highest vote in the history of Bogotá. 

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