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Resources

Cities of Service resources provide step-by-step guidance for city leaders and citizens who would like to build comprehensive service plans and/or implement a particular citizen engagement initiative in their city.

Citizen Engagement
2

Technique

Local Infrastructure Hub Workbook
10
A Practical Guide to Engaging Volunteers Aged 50+ Online
3
Making the Most of Experience
16
2021 Urban Institute Love Your Block Study
Citizen Engagement
27

Guide

Guiding Opportunities Practitioner’s Guide
Citizen Engagement
13

Technique

Expectation Mapping
Citizen Engagement
16

Technique

Journey Mapping
Citizen Engagement
11

Technique

Pilot
Year in Review
4

Year in Review

2019 Year In Review

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